Terms and Conditions
1. Introduction
Welcome to Interlachen Movers. By using our services, you agree to the following terms and conditions (the “Terms”). These Terms govern your use of our moving services, and your relationship with Interlachen Movers. If you do not agree to these Terms, please refrain from using our services.
Interlachen Movers reserves the right to modify or amend these Terms at any time. We will notify you of any significant changes via our website or by email. It is your responsibility to review these Terms periodically to stay informed of any updates.
2. Services Provided
Interlachen Movers offers a variety of moving services, including:
- Local Moving
- Long-Distance Moving
- Commercial Moving
- Residential Moving
- Moving and Storage
- Same Day Moving
Our services may vary depending on the specific moving requirements and location. By accepting a quote and engaging our services, you agree to use our services as outlined.
3. Booking and Scheduling
Booking Process: You may schedule our services by contacting us via phone at +1 13862437575 or through email at info@interlachenmovers.com. A booking confirmation will be sent once your move is scheduled.
Changes to the Schedule: If you need to change or cancel your move, we require at least 24 hours’ notice before your scheduled move. Cancellations or reschedules made less than 24 hours before the scheduled move may incur a cancellation fee.
Deposit: A deposit may be required to confirm the booking, which will be credited toward your final bill. The deposit amount will be specified when you book our services.
4. Customer Obligations
Accurate Information: You must provide accurate and complete details about the items to be moved, including the volume, weight, and any special handling requirements. Misrepresentation of items to be moved may result in additional charges.
Accessibility: Ensure that the pickup and drop-off locations are accessible to our moving crew. If access is restricted (e.g., narrow hallways, no elevator, or steep stairs), additional charges may apply.
Packing: You are responsible for ensuring that all items are securely packed and ready for transport. Interlachen Movers can provide packing services for an additional fee, or we can assist you with preparing for the move.
Prohibited Items: We cannot transport hazardous materials, including flammable, toxic, or dangerous substances. Please ensure that you inform us of any prohibited items in advance.
5. Pricing and Payment
Estimates: We offer both flat-rate and hourly pricing, depending on the nature of the move. A detailed estimate will be provided before the move, and the final price will be determined based on the actual time, distance, and services rendered.
Final Invoice: After your move, an invoice will be sent, which reflects the total amount due. Payment must be made upon completion of the move, either by cash, credit card, or other accepted payment methods.
Late Payment: If payment is not received within the specified time, a late fee may be applied to the outstanding balance.
6. Liability and Insurance
Liability for Damaged Items: Interlachen Movers takes great care in handling your belongings. However, we are not responsible for damage to items that are not properly packed or are vulnerable to damage due to their nature (e.g., fragile items without proper packing).
Insurance: We provide basic liability coverage for your items during the move, but this coverage is limited. For additional protection, we recommend purchasing full value protection or additional insurance.
Claims: If any damage occurs during the move, you must notify Interlachen Movers within 72 hours to file a claim. We will work with you to resolve any issues, but failure to report damages promptly may affect our ability to process the claim.
7. Delays
While we strive to complete moves as efficiently as possible, we are not liable for delays caused by factors beyond our control, including but not limited to adverse weather, traffic conditions, accidents, or unforeseen issues with the moving equipment.
8. Indemnity
By using our services, you agree to indemnify, defend, and hold harmless Interlachen Movers, its employees, and agents from any claims, damages, liabilities, and expenses arising out of your use of our services or your breach of these Terms.
9. Governing Law
These Terms and Conditions are governed by the laws of the state of Florida. Any disputes or claims arising from these Terms shall be resolved in the appropriate courts in Putnam County, Florida.
10. Contact Us
For questions or concerns regarding these Terms and Conditions, please contact us at:
- Address: 127 County Rd 315, Interlachen, FL 32148
- Email: info@interlachenmovers.com
- Phone: +1 13862437575
Have Questions About Your Move?
We’re here to help! Our FAQ section is packed with everything you need to know about our moving services—whether you’re planning a local move, long-distance relocation, or commercial transition. From expert packing tips to transparent pricing details, find out how we can make your next move easy, fast, and stress-free.
At Interlachen Movers, we offer a variety of moving services to meet all your needs:
- Local Movers: We specialize in moving within Interlachen, FL, and the surrounding areas.
- Long-Distance Movers: We provide services for moves across states or longer distances.
- Commercial Movers: We handle office and business relocations with minimal downtime.
- Residential Moving: We help families and individuals move homes, apartments, and more.
- Moving and Storage: Secure and flexible storage options for both short- and long-term needs.
- Same-Day Movers: If you're in a rush, we offer efficient same-day moving services.
You can get a free, no-obligation estimate by contacting us via email at info@interlachenmovers.com or by calling +1 (386) 243-7575. We’ll ask a few questions about the size and distance of your move, and any special services you may need. Based on this, we’ll provide you with an accurate estimate. We also offer in-person or virtual consultations for a more detailed quote.
Yes, we offer professional packing services to ensure your belongings are carefully packed and ready for transport. Our team uses high-quality packing materials to protect your items. We also provide packing supplies such as boxes, tape, and bubble wrap if you prefer to pack your items yourself.
For local moves, we recommend booking at least 2-3 weeks in advance. For long-distance or more complex moves, booking 4-6 weeks ahead is ideal. However, we understand that sometimes you may need a move sooner, which is why we also offer same-day moving services depending on availability. Feel free to reach out, and we'll do our best to accommodate your timeline.
To prepare for your move, here are a few helpful tips:
- Declutter: Sort through your items and get rid of anything you no longer need.
- Start Packing Early: Begin packing non-essential items well in advance of your moving date.
- Label Your Boxes: Clearly mark each box with its contents and the room it belongs to.
- Disassemble Large Furniture: If possible, disassemble larger furniture pieces to make them easier to transport.
- Notify Us About Fragile Items: If you have delicate or valuable items, let us know so we can take extra care.
